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Privacy Policy

1. INFORMATION WE COLLECT

We may collect the following information:

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Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Age and Gender (if voluntarily provided)

  • Appointment details

  • Medical concerns or information submitted through contact or appointment forms

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Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of your visit

  • Cookies and similar technologies​

2. HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Schedule and manage appointments

  • Respond to your inquiries

  • Provide healthcare-related information

  • Improve our website and patient experience

  • Send appointment confirmations or reminders

  • Comply with legal and regulatory requirements

We only collect information necessary to provide our services.

3. MEDICAL INFORMATION

Any health-related information you voluntarily provide is treated as confidential and used solely for medical consultation, appointment management, or patient care. We maintain appropriate safeguards to protect this information.

4. COOKIES

Our website may use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. INFORMATION SHARING

We do not sell, rent, or trade your personal information.

We may share information only:

  • With authorized healthcare professionals involved in your treatment

  • With trusted service providers assisting in website operations or appointment management

  • When required by law or government authorities

  • All third-party service providers are expected to maintain appropriate confidentiality.

6. DATA SECURITY

  • We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

7. THIRD PARTY SERVICES

Our website may contain links to third-party websites such as:

  • Google Maps

  • Social media platforms

  • Appointment booking services

  • Analytics services

These websites have their own privacy policies, and we are not responsible for their content or privacy practices.

8. YOUR RIGHTS

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your details

  • Request deletion of your information where legally permissible

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. CHILDREN'S PRIVACY

Our website is not intended for children under 18 years of age without parental or guardian supervision. We do not knowingly collect personal information from children without appropriate consent.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

11. CONTACT US

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

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Follicare Skin & Hair Clinic

Email: follicareskinhairclinic@gmail.com

Phone: +91-9007074782

Address: 28/1 S.N Roy Road, Chitrakamal Apartments, Ground Floor, Kolkata - 700038

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